Privacy Policy

Privacy Policy – ClaraWell Health

Last Updated: September 30, 2025

At ClaraWell Health, we are committed to protecting your privacy. We understand the importance of your personal health information and want you to feel confident using our website and services. This Privacy Policy explains how we collect, use, protect, and share information when you interact with ClaraWellHealth.com and the broader ClaraWell platform.

Information We Collect

We collect limited data to improve your experience, provide personalized health insights, and maintain system performance:

  • Usage Data: Pages visited, time spent, and interactions.
  • Device Info: Browser type, screen size, anonymized IP address.
  • Voluntary Inputs: Health-related responses entered into screeners or tools (non-identifiable whenever possible). We encourage users not to provide identifiable information unless required for specific services.
  • Account Data (if applicable): Information you provide when registering for notifications, access, or community participation.

How We Use Your Data

  • Provide educational risk assessments and health insights
  • Improve the accuracy and usability of ClaraWell tools and AI models
  • Ensure site performance, security, and accessibility
  • Support clinician–patient engagement where applicable
  • Comply with legal obligations or respond to lawful requests

Informed Consent

By using ClaraWellHealth.com or ClaraWell services, you consent to the collection, anonymization, and processing of non-identifiable health inputs for the purpose of generating personalized educational insights. These results are educational in nature and do not constitute a medical diagnosis or treatment plan.

You may exit or discontinue use of the platform at any time. If you do not agree with this policy, please refrain from using ClaraWell services.

HIPAA & PIPEDA Compliance

While ClaraWell does not collect personal health identifiers (PHI) unless explicitly provided, we adhere to strict protocols aligned with both HIPAA (for U.S. users) and PIPEDA (for Canadian users). All health-related responses are anonymized and used only for educational and screening purposes.

GDPR Statement

For users in the European Economic Area (EEA), we uphold the principles of the GDPR. ClaraWell does not use personal identifiers for analytics or AI training, and we respect your right to access, correct, or request deletion of your data. Please contact privacy@clarawellhealth.com for requests.

Children’s Privacy

ClaraWell is not intended for individuals under the age of 18. We do not knowingly collect or process children’s data. If a child has submitted data, please notify us for prompt removal.

Data Retention

We retain only de-identified, aggregate usage data for analytics. Identifiable health information is retained only if provided for registered services and is routinely purged in line with best practices.

Use of AI Technology

Our platform is powered by ClaraWell™—a medically aligned AI system designed for personalized health insights. ClaraWell does not use identifiable data for AI training. Only de-identified or aggregate data may be used to enhance system performance under strict privacy standards.

Third-Party Services

We may use third-party analytics or integrations that collect limited, anonymized data to understand usage trends. These services are vetted and do not collect personal health information.

Embedded Content & Outbound Links

ClaraWellHealth.com may contain links to third-party sites. These sites operate independently and have their own privacy policies. We are not responsible for their content or practices.

Your Privacy Choices

  • Disable cookies in your browser (may affect functionality)
  • Request removal of de-identified data linked to your session
  • Opt out of basic tracking via browser privacy settings or extensions

Accessibility Statement

We are committed to accessibility. If you encounter barriers using ClaraWellHealth.com, please contact us and we will address them promptly.

Media Usage & Attribution

ClaraWell Health incorporates a mix of licensed, purchased, and openly available visual materials across its websites. We acknowledge and respect the use of free-licensed or openly provided media resources from providers such as Google and Microsoft, as well as independent creators.
We honor the creators and organizations who share such resources openly, and we commit to using them responsibly alongside our proprietary digital assets. All assets are carefully reviewed to ensure proper licensing, sponsorship alignment, and respectful use. All original ClaraWell media, designs, videos, and branding elements remain the exclusive property of ClaraWell Health Inc. and may not be copied, redistributed, or used without prior written consent.

Data Stewardship & Ethical Use

At ClaraWell Health, we believe that technology and data must always serve humanity with integrity. We collect and organize factual, publicly available data solely to improve healthcare accessibility and equity.

ClaraWell and its systems respect the rights, licenses, and goodwill of data providers. We treat APIs, public registries, and partners not as sources to mine, but as collaborators whose data we steward responsibly.

This commitment guides how we source, store, and apply data across our operations, ensuring transparency, fairness, and respect for the broader ecosystem of innovators and institutions working to improve global health.

Policy Updates

This policy may be updated periodically. Changes will appear on this page with a revised "Last Updated" date. Continued use of the site implies acceptance.

Contact Us

Email: privacy@clarawellhealth.com

General Inquiries: hello@clarawellhealth.com

Corporate Identity

ClaraWell Health is the trade name of Godly Labs Inc., a Delaware corporation. We are currently undergoing a legal name change to ClaraWell Health Inc. Until this process is complete, references to “ClaraWell Health” on this site and in related materials should be understood as referring to Godly Labs Inc.
This statement is current as of October 13, 2025.